FAQ

COMMUNITY

Event

How to use Review Stamp?
- If your Points are more than 300, you can apply for exchange coupons by email.
Event

How can I earn Review Stamp?
- When you get your items, you can write reviews.
  If you write reivew, you can earn review stamp per item.
  ▶ Click here to see your Review page.
Exchange/ Return / Refund

What are Review Stamp?
- Reward Point is a benefit of reviews.
Exchange/ Return / Refund

My order is being returned to sender, Can you ship the parcel again?
- We cannot resend orders again.
  In general, we should give customers a refund excluding shipping fee after parcels returned completely.
  In case you selected free shipping option, this fee will be calculated according to the product weight.

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